Windows 10 update causing ‘Blue Screen of Death,’ deleting files

Once again, a Windows 10 update is causing the blue screen of death. On Reddit and Twitter, Windows 10 users are reporting that the latest update, KB4549951, is also deleting apps, documents, and photos.

Although Windows 10 updates often include important security fixes, if they haven’t already updated, users may want to pause Windows 10 updates for a couple of weeks, until Microsoft’s next update.

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How to pause a Windows 10 update

Here is how to pause Windows updates for seven days at a time:

  • In the Windows Start Menu, click on the Settings gear icon
  • Choose Update & Security
  • Click on “Pause updates for seven days.”
  • After the seven days, can click on “Pause updates for seven more days” to stay paused until the next update comes out

How to roll back a Windows update

If you’ve already updated to KB4549951 and are experiencing problems, here’s how you can roll back:

  • In the Windows Start Menu, click on the Settings gear icon
  • Choose Update & Security
  • Click on the Windows Update tab to the left
  • Click “View update history.”
  • Click “Uninstall updates” at the top
  • In the new, Control Panel window, under Microsoft Windows, right-click on KB4549951 to uninstall it

If it doesn’t give the option to uninstall, then you’re past the 10-day uninstall option.

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Microsoft Office patch

In the meantime, you can still update Microsoft Office to fix the vulnerabilities without updating Windows 10. How to update Microsoft Office manually:

  • Open any Office program, such as Word
  • Click on File and choose Account
  • Under Product Information, choose Update Options and click on Update Now

Visit the Microsoft website for complete April 14, 2020, Windows update notes on all the improvements and fixes. Here is information on the vulnerabilities the Microsoft Office patch fixes.

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